Refund and Returns Policy – Herba Online Shop

Effective Date: 12/07/2025

Website: https://herbaonlineshop.com/

1. Satisfaction Guarantee

At Great to be You, we are committed to providing high-quality Herbalife® products that meet strict standards of freshness, purity, and effectiveness.

We are confident you’ll be satisfied with your purchase. However, if for any reason you are not completely happy with a product purchased directly from https://herbaonlineshop.com/, you may return it within thirty (30) days of delivery for a refund or credit.

2. What You Can Request

If you’re not fully satisfied, you may request:

A full refund of the purchase price (excluding shipping costs)
A credit toward a future Herbalife® purchase

This guarantee does not apply to products that have been intentionally damaged, tampered with, or misused.

3. Before Requesting a Return

Before requesting a refund, we recommend the following:

Ensure you are using the product consistently and as directed.
Contact us with any product questions. Our team is here to help you get the best results.
If you still wish to proceed, return the product within 30 days of delivery.

4. Important Return Instructions

If you purchased the product directly from our website, please provide the following details when requesting a refund:

Order number
Order date
Total amount paid

Before submitting a refund request, please confirm the purchase was made at https://herbaonlineshop.com/. We cannot process refunds for orders made on other websites or from other Herbalife distributors.